PRIVACY POLICY

1. Introduction

Social Handle Growth LLC (“the Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage in our consultations, or are entered into our Customer Relationship Management (CRM) system.

2. Information We Collect

We collect information that you voluntarily provide to us, including:

Contact Information: Name, email address, and phone number.

Business Details: Social media handles, business goals, and consultation notes.

Technical Data: IP addresses and browsing behavior via cookies.

3. Legal Basis for Processing (GDPR)

As the Company operates within the jurisdiction of the European Union (Italy) via its Managing Director, we process personal data under the following legal bases:

Consent: You have given us clear consent to process your data for a specific purpose (e.g., signing up for a consultation).

Contract: The processing is necessary for a contract we have with you.

Legal Obligation: The processing is necessary for us to comply with the law (e.g., tax and corporate record keeping).

4. How We Use Your Information

Your data is primarily used to:

Provide personalized business consultations and growth strategies.

Maintain our internal CRM to track client progress and communications.

Comply with Delaware legal requirements for maintaining member and business records.

5. Data Storage and International Transfers

Your data may be processed and stored in the United States (where the Company is formed) and Italy (where the Company is managed). By using our services, you acknowledge that your personal information may be transferred across borders. We implement Standard Contractual Clauses to ensure your data is treated securely and in accordance with this policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, Delaware law requires us to maintain certain financial and tax records for at least three years.

7. Your Rights

Depending on your location, you may have the following rights:

The Right to Access: You can request copies of your personal data.

The Right to Rectification: You can request that we correct inaccurate information.

The Right to Erasure: You can request that we delete your data under certain conditions.

The Right to Data Portability: You can request that we transfer your data to another organization.

8. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. In the event of a data breach, we will notify the relevant authorities and affected individuals as required by law.

9. SMS/Text Message Program Clause

Opt-in Process: Users may opt-in to our SMS program by checking the designated box on our website contact forms or by texting a keyword to our dedicated number.

Standard Format: By opting in, you agree to receive recurring automated marketing and informational text messages from Social Handle Growth LLC via your GoHighLevel (GHL) integrated number.

Consent: Consent is not a condition of any purchase.

Message Frequency: Message frequency varies based on your interaction with our consultation services and CRM updates.

Commands: Reply STOP to cancel or HELP for assistance.

Costs: Message and data rates may apply.

10. Mobile Information Privacy Clause

Data Protection: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Permitted Sharing: Information sharing to subcontractors in support services, such as customer service or technical CRM support, is permitted to ensure the delivery of our services.

Confidentiality: All subcontractors are bound by confidentiality standards to protect your mobile data

11. Contact Information

If you have questions about this policy, please contact us at [email protected] or our registered Delaware office: Social Handle Growth LLC 8 The Green, Suite A Dover, DE 19901

Legal Compliance Tip

Since you are managing the company from Italy, ensure that any "Cookie Consent" banner on your website is "Opt-in" (meaning cookies are blocked until the user clicks 'Accept') to remain fully compliant with the ePrivacy Directive and GDPR.